“In all of my years in this business I have rarely come across a company as professional and one that consistently does as good of a job as Western.”
I have been meaning to write for months now. In all of my years in this business I have rarely come across a company as professional and one that consistently does as good of a job as Western. Clearly you have built a very talented and impressive team. The fact that your team can handle the whole gamut from leasing and title to getting the surface agreements in place and finally doing the title opinion curative is truly a rarity. I work primarily with Sue Martin and I can honestly say that working with her is a joy. She is the consummate professional. The product she delivers is without a doubt the best I have seen in my career. The very few times I have had a question, Sue responds immediately and gets the answer. Even the few times I have asked for things, which I am sure is outside of her day to day duties, she has come through for me. Sue is a great representative for your company. I am confident that if she gives the landowners the attention she gives me that they are just as satisfied as we are. As you know, this is extremely important in our business. Thank you and once again I commend you on your team.
“What a refreshing change to meet up with a land man who knows how to be patient, kind and how to show respect.”
When the gas industry came to Carroll County, Ohio several years ago, my notary duties picked up rapidly. I did many leases with representatives, and I watched and listened to how their employees dealt with our local residents. To be very blunt, some of them needed a good lesson on manners and how to treat ‘the common folks.’
Nathan Stewart and I met when I notarized documents for a couple about 2 months ago. What a refreshing change to meet up with a land man who knows how to be patient, kind and how to show respect. He and I went into an Amish home together and he was fantastic with them. With another couple, you could tell the husband was hesitant, and Nathan was calm, and explained every question this young couple had. The easy-going manner Nathan has is just what we need around here. I hope we can keep him in our area, and I really hope you can find many more employees with the qualities Nathan owns.
Barb Newbold: Carrollton, OH
“Just a note to let you know that you are appreciated very much in everything you do.”
Just a note to let you know that you are appreciated very much in everything you do. Thanks for the information you sent to me! It was a big help clearing my mind up on a few of the relatives. I used to sit down and talk to my mom about the relatives, wished I has asked more questions! I miss her dearly she’s been gone for 9 years now.
Jean Harvey: Meadsville, PA
“I appreciate folks doing what they say they will do.”
Thanks for my payment today. I appreciate folks doing what they say they will do. Your landman, Coach, Tom S. was great – I did not even know I owned the minerals until he called me – He answered all my questions. I felt very comfortable sending him to my neighbors – Now just find me some oil!
Steven Miller: Evart, MI
“After six decades of oil leasing from various companies, it is refreshing to work with a representative as pleasant and forthright as Jamie Lunde and associates of Western Land Services.”
After six decades of oil leasing from various companies, it is refreshing to work with a representative as pleasant and forthright as Jamie Lunde and associates of Western Land Services. Leasing can be a tricky business, but they made it easy to understand. They were always punctual and extremely helpful. In addition, they compiled and assisted with updating century old land documents making such information compliant with current technology. We really appreciated this added service! They are certainly a credit to their industry!
O’Daniel Farms: Southern Illinois Robert and Mary O’Daniel Jacqueline O’Daniel Jill O’Daniel Langrand
“Whenever we have requested information or needed an answer to a question, Carol has responded quickly with an answer or an email explaining further research is needed.”
I would like to bring to your attention the outstanding work Carol Stakenas has done on our proof of payment reconciliation. She did an amazing job of scanning and sending copies of all the cancelled checks we needed to complete our files in a very short period of time. During our working relationship with Carol the past two years, whenever we have requested information or needed an answer to a question, Carol has responded quickly with an answer or an email explaining further research is needed.”
“At the very first meeting with the group, Tom was very friendly and yet professional.”
My mother, who is 92 years old, has been working with one of your representative, Tom Seroczynski, who on your behalf, has been leasing oil rights in the Central Michigan area. Because of my mother’s age, she asked me to do the “leg-work” for her, and because it’s my mother, I wanted to make sure that everything was done right. There is a lot of family that were involved in the properties that were to be leased, so we organized, along with some of the neighbors, did our research, and talked to Tom as a group. At the very first meeting with the group, Tom was very friendly and yet professional. He explained the process, what the expected outcome out be, and then answered our questions. It was a “you against us” relationship at first, but as Tom began to answer questions, I could feel the group become more at ease. Some of the questions raised were tough, I felt, but necessary, and Tom stated the facts, yet he also explained what your company could and couldn’t do in a way that seemed reasonable and made sense. In fact, over the long drawn-out process, I marveled at his patience and understanding as well as his knowledge of the business. We also contacted our friends who had been working with your company in the Fork Field, near Barrytown; they also said that if Tom says it, you can trust it. They said that Tom has been honest, friendly, easy to work with, and he dealt with any concerns quickly. I wanted to let you know that in the process of signing the oil leases, as a group we all felt that Tom represented your company fairly, and with a great understanding of our concerns. Tom even drove to Reed City to help my mother’s lawyer explain some of the concerns she still had. This is just another example of his wanting to make sure that my mother was comfortable with the process and the possible outcome. In every instance, Tom Seroczynski told us exactly what was possible, what was probably not possible, and we all knew that he was an up-front guy. With the make-up of the group, I don’t think anyone else could have accomplished what he did. What started out as a “you against us’ kind of attitude turned into a cooperative venture that will, in the long run, benefit both your company and us.
Ruth Jackson: MI
“John always had an answer and if he didn’t he was quick to get one for me. It was truly a pleasure working with him.”
I have had the pleasure of working with an extremely wonderful man. His name is John Williamson, from the start of the project he did on my property and through the completion he has been there for me. It never mattered what time I called with a problem John always had an answer and if he didn’t he was quick to get one for me. It was truly a pleasure working with him. John is knowledgeable and honest and is truly concerned about his clients. This project at my property is pretty much done and I already miss John stopping or calling and checking on things.
Vanessa Maga: Beaver County, PA
“Many changes to the original gas line run took place before the route was finalized and without Johns communication skills and patients, this project would not have involved my property.”
I would like to thank and endorse John for the time and leg work he invested on the gas line project that involved my property in Beaver County Pa. I understand that John is employed by Western Land Services and works for the gas transmission company but never disregarded my or my families concerns. When I would contact him with a question, John would always get back with me in a timely manner. Many changes to the original gas line run took place before the route was finalized and without Johns communication skills and patients, this project would not have involved my property. The project is complete now and John is at the job elsewhere but still remains in contact with my family. In the end ,the gas line is in service and my family found a friend in John.