Job Summary:

The BPO Technician performs various back office and administrative duties for internal and external stakeholders across a multitude of sectors:  Renewables, Real Estate, Oil and Gas, Right of Way, Utilities, etc. Such duties may include communications; data, file, and records management; document generation; analysis; reporting; and more.

Job Qualifications: 

• Read and write in English.
• High level of professionalism and ethical standards.
• Strong attention to detail.
• Strong organizational skills.
• Ability to follow verbal and written instructions.
• Familiarity with basic Microsoft Office software including Outlook, Word, and Excel.
• Strong typing and data entry skills with minimal errors.
• Motivated with ability to flex to rapidly changing priorities.
• Ability to prioritize and organize work in order to meet project deadlines.
• Excellent communication and critical thinking skills.
• Communicate verbally with staff members and/or customers.
• Retrieve, read, and interpret information from technical sources.
• High School diploma, or equivalent.
• Some college a plus.

Job Responsibilities: 

• Uphold Western Land Services’ Core values in all aspects of work.
• File scanning and organization.
• Create and execute mail merges.
• Research landowner, county, and courthouse information.
• Prepare, package and mail documents, payments, and other project related materials.
• Perform data and document quality control measures.
• Confirming accuracy of project related documents and reports.
• Perform owner relations support by fielding phone calls from landowners, clients, and other stakeholders to ensure customer satisfaction and project success.
• Participate in regular team and company meetings.
• Issuing payments and invoices.
• Recording documents, ensuring they meet necessary client, county, and state standards.
• Prepare and maintain reports for project tracking efforts.
• Maintain confidential source data within various database(s) to meet business needs.
• Build strong internal and cross-functional relationships with key stakeholders to identify communication gaps and develop solutions.
• Other related duties as assigned.

Job Summary:

The IT Manager will be responsible for overseeing the daily operations of our IT infrastructure, managing vendor and software relationships, and ensuring secure, scalable systems that support our business needs.

Supervisory Responsibilities:

·         None.

Essential Duties/Responsibilities:

·         Infrastructure Management: Maintain and optimize IT systems including Meraki firewalls, Cisco switches, and VMware environments.

·         Server Administration: Oversee and maintain Windows Server environments, ensuring system integrity, performance, and uptime.

·         Backup & Recovery: Manage and monitor backup solutions using Veeam to ensure data integrity and rapid recovery capabilities.

·         Directory & Cloud Integration: Administer and troubleshoot Active Directory integrated with Microsoft 365 for secure identity and access management.

·         Software & Vendor Oversight: Track and manage software licensing, renewals, and vendor performance. Serve as the primary point of contact for IT-related third-party providers.

·         Security & Compliance: Ensure cybersecurity best practices are implemented and maintained across the organization.

·         Project Management: Plan and execute IT projects, including system upgrades, new software rollouts, and hardware deployments.

·         Uphold Western Land Services’ Core values in all aspects of work.

·         Other duties as assigned.

Required Skills/Abilities:

·         Deep knowledge of Meraki firewall configuration and management

·         Experience with Cisco switching and network troubleshooting

·         Proven skills in managing VMware virtualized environments

·         Proficient in Windows Server administration

·         Hands-on experience with Veeam or similar enterprise backup solutions

·         Familiar with Active Directory integrated with Microsoft 365

·         Strong vendor management and negotiation skills

·         Excellent problem-solving, communication, and documentation abilities

·         Ability to manage and prioritize multiple tasks and projects with minimal supervision

Education and Experience:

·         Minimum 5 years in an IT Manager or equivalent leadership role.

·         Bachelor’s degree in Computer Science, Information Systems, or a related field

·         Relevant certifications (e.g., Cisco, Microsoft, VMware, CompTIA Security+)

·         Experience in a regulated or compliance-heavy industry (e.g., energy, finance, healthcare)

Working Conditions:

·         Working conditions are that of a typical office environment.

·         Occasional travel may be required.

Equipment Used:

General office machines such as, personal computers, printers, copiers, fax machines, telephones, etc.

Physical Requirements:

·         Prolonged periods of sitting at a desk and working on a computer.

·         Must be able to lift 15 pounds at times. 

·         Must be able to access and navigate each department at the organization’s facilities.

Job Summary:

The Land Brokerage business is rapidly evolving and Western Land Services is continuing to innovate to stay at the forefront of new trends. Part of our ability to best serve our clients includes having a large network of Prequalified Independent Contractors throughout the U.S. We are currently looking for qualified, reliable contractors to become part of our database. Once you become a Prequalified Independent Contractor you will be the first reviewed for short term assignments as they arise.  

Job Responsibilities:

Job Qualifications: